Patient Resources At Carrollton Regional Medical Center

Patient Pricing

Pay My Bill


At CRMC, Our goal is to provide our patients with the highest quality service. This includes providing you with the option of paying your hospital bill online. Through this secure payment portal, you can submit your credit card payment at your convenience, 24 hours a day, 7 days a week.

Pay My Bill

If you have any questions, CRMC's customer service representatives can be reached Monday through Friday from 8 am to 5pm, Pacific Time, at 972-512-1400

Dining Options


The cafeteria is located on the first floor and open to the public. Our cafeteria offers a wide selection of made-from-scratch recipes daily. Grab-and-go selections include pre-made salads, sandwiches, and wraps, as well as snacks and desserts. The sauté station offers a daily made-to-order selection. Homemade soups, a build-your-own salad bar, and a beverage station are also available.


Monday – Friday : 7:00 AM – 9:30 AM for Breakfast and 11:00 AM – 2:30 AM for Lunch

Saturday - Sunday : 7:00 AM - 1:30 PM

Room Service

We makes every effort to provide nutritious meals prepared according to your doctor’s orders. An executive chef trained in the dietary needs of patients strives to prepare foods that are pleasing to the eyes and the taste buds.

Meals are served to patients between 7 a.m. and 7 p.m., and are delivered within 45 minutes of placing an order. You may select your own menu items from the menu and then dial 5000 to place your order with the room service assistant.

Family members or friends may have a guest meal tray delivered to the patient’s room for a $10 credit card charge.

Grab and Go Cafe

The CRMC Cafe is open 24 hours a day 7 days a week. The Cafe is stocked with drinks, snacks, candy, sandwiches and many other options conveniently located on the first floor off the main lobby. Simply make your selections and pay at the kiosk 24 hours a day.

Vending Machines

Vending machines with snacks and drinks are located on the first floor near the emergency department waiting area as well as on each of the patient units and are available 24 hours a day.

Spiritual Care


We believe that total patient care demands attention to the spiritual, as well as the physical and emotional needs of each patient. Members of the Pastoral Services staff are available to assist you, whatever your religious persuasion. Your priest, minister, imam or rabbi is always welcome to visit you while you are here.

A chapel is located on the first floor and is open 24 hours a day. Visitors are welcome to visit the chapel for prayer and quiet reflection. To speak to a chaplain, please contact your nurse or dial 0(2372).

Visiting Hours


Family members and friends are welcome to visit. Visitation times for special care units (critical care units, emergency department, women’s services, rehab and behavioral health) are determined by each individual special care unit.

We do have some requests of our visitors:

Family and friends are welcome 24 hours a day.

Try to keep visits brief and to only two people at any given time.

Please have an adult accompany any children under 12 and do not leave them unattended.

Wash your hands before and after your visit so you don't spread germs to the patient.

If you have a cold, flu, or other contagious disease please wait until you are well for your visit.

Please be respectful of other patients and keep noise to a minimum.

If you want to bring food to a patient, please check with the nursing staff. Some diets are restricted.

Visitors may not smoke on the hospital campus.

Visitors may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.


Services include:

MyCRMC is a online tool where you can communicate with your providers, schedule an appointment, access and manage your family’s health.

Financial Assistance


At Carrollton Regional Medical Center, we want to be a resource for you and your family. Our team of financial counselors is here to help. We encourage you to speak to a member of our team at any time – before, during or after care is received.

Financial Assistance Application Form{English} Financial Assistance Application Form{En Español}

Insurance Accepted


Carrollton Regional Medical Center is in-network with most major medical insurance providers to make sure your health needs are covered.

To verify whether your insurance plan covers services rendered at Carrollton Regional Medical Center, contact our Business Office at 972-512-1400. You can also contact your insurance provider directly by visiting your provider's website or calling the phone number listed on your insurance identification card.

Find your Insurance

Medical Records


You can request copies of your medical records by completing an Authorization for Release of Information form and returning to Carrollton Regional Medical Center.

Authorization for release of information

To request copies of your medical records, please download, complete, and sign the Authorization for Release of Information form for your Carrollton Regional Medical Center facility. Completed forms may be mailed to 4343 N Josey Ln. Carrollton TX. 75010, attention Medical Records Department.

You can also fax the completed forms to the facility's Health Information Management Department at 972-394-2351.

Authorization for release of information form{English} Authorization for release of information form{En Español}

Outpatient Physical Rehabilitation


At Carrollton Regional Medical Center we offer different Outpatient Physical Rehabilitation services such as:


Evaluate & Treat


Modified Barium Swallow Study

Head/Neck Cancer Dysphagia Head/Neck Lymphedema

Head/Neck Compression Garment


Laryngectomy Pre/Post Op Counseling

Myofascial Release/Soft Tissue Mobilization

Neuromuscular Electrical Stimulation (Vital Stim)



Facial Burns/Facial Stretches

Mandibular ROM

RMST (EMST & IMST) for Voice / Dysphagia.


Evaluate & Treat

Manual Therapy

Balance Training/Fall Prevention

Transfers/Gait Training

Orthotic/Prosthetic Training

Pain Management


Kinesio Taping

Body Mechanics/Postural Education 9 Stroke Intervention/Neurological Cases, Vest6ibular Rehabilitation

Please contact or fax number (972-440-3756) for more information and bookings.