Privacy and Confidentiality Policy
Welcome to Carrollton Regional Medical Center We are committed to protecting the privacy and confidentiality of your healthcare information. Our website and systems are designed to comply with federal standards, ensuring your personal information is secure and inaccessible during maintenance or troubleshooting. For any concerns about our policy or our practices regarding your personal information, please call us at (972) 492-1010.
Information We Collect
We collect personal information that you voluntarily provide to us when you register on our website, express an interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect depends on the context of your interactions with us and the website, your choices, and the products and features you use. The personal information we collect may include the following:
Find a Provider
Find a provider on the medical staff specializing in anesthesiology.
Contact Us
Call (972) 492-1010 to find a provider or learn more about how Carrollton Regional Medical Center can help you get healthier and stay well.
Personal Identifiers: Name, email address, phone number, etc.
Demographic Information: Age, gender, etc.
Visit Details: Date, time, length of stay, and pages viewed
Technical Information: IP address, browser type, operating system, and domain
Payment Information: Billing address, payment method details, etc.
Internet or Network Activity: All forms requesting personal details (name, address, email, etc.) use the HTTPS protocol for secure, encrypted transmission over the internet.
Additional Information Collection
We collect no other information unless you provide it, such as through emails or online forms. For example:
Sharing Your Information
We do not share, sell, rent, or trade your personal information with third parties for their promotional purposes. We may share your data with third-party service providers for purposes such as payment processing, data analysis, and email delivery.
How We Use Your Information
We use the information we collect or receive for the following purposes:
To provide, operate, and maintain our website and services.
To manage user accounts and provide customer support.
To communicate with you, including sending marketing and promotional messages.
To comply with legal obligations and protect our rights.
Data Security
We use appropriate and reasonable security measures to protect the security of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your data:
The right to access – You have the right to request copies of your data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
The right to erasure – You have the right to request that we erase your data under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your data under certain conditions.
Security Measures
Secure Transmission: All forms requesting personal details (name, address, email, etc.) use the HTTPS protocol for secure, encrypted transmission over the internet.
Location Information: We may collect location data to help you find nearby healthcare providers or services, provided you’ve enabled this feature.
Partner Privacy Policies
For additional services, you may interact with third-party partners through our website. Please review their privacy policies directly, as they are external to Carrollton Regional Medical Center. We do not store personally identifiable information (PII) collected by these partners. For example:
Online Bill Pay: Internet Payment Exchange
Access and Disclosure
Carrollton Regional Medical Center maintains strict control over your personal information. We do not share it without your consent, except as required by law. In rare cases where database access is necessary (e.g., for repairs), staff members follow strict protocols, including logging the access and ensuring compliance with confidentiality policies.
Links to Third-Party Sites
Our website may include links to external sites (“Linked Sites”). These are provided for informational purposes only and do not imply endorsement. Carrollton Regional Medical Center is not responsible for the content or privacy practices of Linked Sites. We advise users to read the privacy policies of these sites. Linked sites will open in a new browser window, clearly indicating that you are leaving the Carrollton Regional Medical Center website.
Passive Tracking Mechanisms
We use web logs and cookies to gather information about your visit to our site. This data helps us improve our services and user experience.
Cookies and Tracking Technologies
Cookies help us track user preferences and site usage. We do not collect Personal Health Information (PHI) through cookies, and you can disable them in your browser settings if desired. We do not share data collected from cookies with third parties for marketing purposes. Our cookies do not collect PHI. You can manage your cookie settings through your browser, such as in Microsoft Internet Explorer by navigating to Tools > Internet Options > Privacy.
Email Submissions: We receive only the information you include in your message.
Phone Numbers
Carrollton Regional Medical Center may collect caller information (such as phone number, caller ID name, and call details) for calls made to numbers listed on our website or marketing materials. This information helps us improve our services and customer experience.
Spyware
Carrollton Regional Medical Center does not use spyware or any software that collects information without your knowledge or consent.